The higher a leader rises in an organisation, the more emotional intelligence matters. Soft skills such as empathy and listening rank highest among the qualities and competencies of successful global leaders and C-level executives. Emotional Intelligence (EI) underpins these skills, giving leaders self-awareness, understanding of others, personal resilience, decision-making abilities and the capacity to influence others.

This two-day workshop equips participants with in-depth knowledge and skills to use emotions intelligently at work to improve their leadership capacity, self-awareness, effectiveness, resilience and interpersonal skills. The session gives participants a robust rationale and framework to developing their ability to perceive, use, understand and manage emotions in themselves and others. By exploring the science behind emotional intelligence, and the business benefits, participants learn the why as well as the how of developing the skills that will get them to the next level. Learning is practical, interactive and fun, so participants apply their new insights and strategies right away in their work and life.

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