Emotions have a huge impact on any change initiative. Understanding how emotions work in the brain and being able to use them intelligently is a key success factor.
Sue Langley spoke to Robert Friggieri, of the Change Management Institute, about how neuroscience and emotional intelligence can be used to implement positive and effective change, at a personal and organisational level. She shares insights and practical tips change managers and leaders can use in their day-to-day work.
Watch the video. 15 mins.